📜 Terms & Conditions

Last Updated: 3-March-2025

Welcome to UmmahNest! By using our website and services, you agree to these Terms & Conditions. If you do not agree, please do not use our services.

1. Services Provided:
  • We offer online counseling, mentorship, and consultation services via video/audio calls.
  • All bookings are made through our integrated calendar system and require upfront payment.
2. User Responsibilities:
  • You must be 18 years or older to book a session. If booking for a minor, parental/guardian consent is required.
  • You agree to provide accurate information when filling out the booking form.
  • You must ensure a stable internet connection for online sessions.
3.Payment & Billing
  • Payments are processed via PayPal or credit card, including applicable HST.
  • All sessions must be paid in full before confirmation.
4. Session Rescheduling & Cancellations:
  • You may reschedule a session at least 24 hours in advance via the booking system.
  • Missed appointments without prior notice will not be refunded.
5.Confidentiality & Privacy:
  • We maintain strict confidentiality of all discussions, except in cases where disclosure is required by law.
  • Sessions cannot be recorded or shared without written consent.
6. Limitation of Liability:
  • Our services provide guidance and mentorship, but we do not offer medical or legal advice.
  • We are not responsible for technical issues beyond our control (e.g., poor internet connection).
7. Amendments:
  • We reserve the right to update these terms. Continued use of our services means you accept the revised terms.

For questions, please contact us at info@ummahnest.com

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